Uganda House, 5th Fl, Suite 19 · Nairobi, Kenya
+254 721 752 205+254 721 +254 722 372 926+254 722

Cancellation Policy

Cancellation Policy – Venture Savannah Tours

Cancellation & Refund Policy

We understand that plans can change. Please review our policy carefully before confirming your booking so you know exactly what to expect should you need to cancel.


Booking Deposit

A minimum deposit of 30% of the total booking value (or the full amount if less) is required to confirm your reservation.

Final Balance Due Date

The remaining balance must be settled no later than 30 days before your tour departure date.


More than 30 days before tour Deposit forfeited

If you cancel with more than 30 days to go, you will lose your full deposit. No additional charges apply to the remaining balance.

30 days before tour 50% of total price

Cancellations made at the 30-day mark will incur a charge equal to 50% of the total booking price.

15 days before tour 100% of total price

Cancellations within 15 days of departure will forfeit the full booking amount. No refund will be issued.


Important: Cancellation charges are based on the date we receive your written cancellation notice. We strongly recommend purchasing comprehensive travel insurance to protect against unforeseen circumstances.

Have questions about your booking or need to discuss a cancellation? Our team is happy to help.
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